Privacy Policy

1. Introduction and Scope

amor77 ("we", "our", "us") operates the online gaming platform accessible at https://amor77.cam. This Privacy Policy explains how we collect, use, disclose, store, and protect the personal information of our registered users and website visitors, with particular reference to individuals based in Indonesia.

This Policy applies to all personal data processed in connection with your use of the amor77 platform, including account registration, deposits and withdrawals via Indonesian banks (BCA, BRI, BNI, Mandiri) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja), sports betting activity, casino gameplay, customer support interactions, and marketing communications.

amor77 is committed to responsible data handling. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. Our data practices are designed to be transparent, proportionate, and consistent with internationally recognized privacy principles.

2. Definitions

• "Personal Data" means any information that identifies or can reasonably identify a natural person, directly or indirectly, including names, identification numbers, location data, email addresses, phone numbers, financial details, and IP addresses.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, adaptation, retrieval, use, disclosure, and deletion.
• "Data Subject" means the individual to whom Personal Data relates — in this context, you as a registered user or visitor of amor77.
• "Third Party" means any natural or legal person other than you and amor77, including payment processors, identity verification providers, analytics services, and gaming software suppliers.
• "KYC" (Know Your Customer) refers to the identity verification process amor77 conducts to confirm a user's identity, age, and payment method ownership before processing withdrawals.
• "Cookies" means small text files placed on your device by our website to store preferences, session data, and analytics information.

3. Data We Collect

3.1 Information You Provide Directly

When you register an Account with amor77 or use our Services, we collect the following categories of Personal Data:

• Identity Data: Full legal name, date of birth, gender, nationality, and copies of government-issued identification documents (e.g., Indonesian National Identity Card / KTP, passport).
• Contact Data: Email address, mobile phone number, and residential address in Indonesia.
• Financial Data: Bank account details for deposit and withdrawal processing (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, and deposit/withdrawal records in Indonesian Rupiah (IDR).
• Account Data: Username, encrypted password, account preferences, communication preferences, and bonus history.
• Verification Data: Selfie photographs, proof of address documents, and payment method verification documents submitted during the KYC process.

3.2 Information Collected Automatically

When you visit or use the amor77 platform, we automatically collect certain technical and behavioral data:

• Device and Technical Data: IP address, device type (smartphone, tablet, desktop), operating system, browser type and version, screen resolution, and time zone (typically WIB / UTC+7 for Indonesian users).
• Usage Data: Pages visited, games played, bets placed, duration of gaming sessions, click patterns, search queries within the platform, and features accessed.
• Location Data: General geographic location derived from your IP address (city and region level). We do not collect precise GPS coordinates.
• Cookie and Tracking Data: Session identifiers, persistent cookies, and analytical tracking data as described in our Cookies section below.

3.3 Information from Third Parties

We may receive Personal Data about you from third parties in the following circumstances:

• Identity verification providers who confirm the authenticity of your submitted documents.
• Payment processors and Indonesian banks who confirm transaction status and flag suspicious activity.
• Fraud detection and anti-money laundering services that cross-reference your data against watchlists and sanction databases.
• Marketing partners, where you have explicitly consented to share your data with amor77.

4. Summary of Data Categories and Purposes

5. How We Use Your Personal Data

amor77 processes your Personal Data only for specific, legitimate purposes. The primary purposes are:

5.1 Providing and Managing Our Services

We use your Personal Data to create and maintain your Account, process deposits and withdrawals through Indonesian banking channels, deliver gaming content, settle bets, distribute winnings, manage bonus offers, and provide customer support. This processing is necessary for the performance of our contractual obligations to you.

5.2 Identity Verification and Regulatory Compliance

amor77 is legally and operationally required to verify the identity and age of all users. We process your KYC documentation to confirm that you are at least 21 years of age, a resident of Indonesia, and the legitimate owner of any payment methods linked to your Account. We also screen your details against sanctions lists and politically exposed person (PEP) databases in compliance with anti-money laundering obligations.

5.3 Fraud Prevention and Security

We analyze technical data, transaction patterns, and behavioral signals to detect and prevent fraudulent activity, unauthorized account access, multiple-account creation, bonus abuse, and money laundering. This processing is necessary for our legitimate interest in maintaining platform security and protecting our users.

5.4 Responsible Gaming Monitoring

amor77 uses your gaming activity data — including session frequency, bet sizes, deposit patterns, and self-reported information — to monitor for signs of problematic gambling behavior. Where patterns suggest potential harm, we may contact you proactively, display responsible gaming prompts, or temporarily restrict your account as a protective measure. For full details of our responsible gaming tools, please visit our Responsible Gaming page.

5.5 Marketing and Promotions

With your explicit consent, we use your contact details and gaming preferences to send personalized promotional offers, tournament invitations, bonus notifications, and seasonal promotions relevant to Indonesian players (e.g., Idul Fitri bonuses, Indonesian Independence Day promotions). You may withdraw your marketing consent at any time by contacting customer support or updating your Account communication preferences.

5.6 Platform Improvement and Analytics

We process aggregated and anonymized usage data to understand how Indonesian players interact with our platform, identify technical issues, optimize game selection, improve navigation and mobile performance, and guide product development. This data does not identify individual users and is retained only in statistical form.

6. Sharing and Disclosure of Personal Data

amor77 does not sell or rent your Personal Data to third parties. We may share your data with trusted third parties in the following limited circumstances:

6.1 Service Providers

We engage carefully selected third-party service providers to support our operations, including payment processing partners (connected to Indonesian bank rails for BCA, BRI, BNI, and Mandiri transfers), identity verification and KYC service providers, cloud infrastructure and hosting providers, cybersecurity and fraud detection vendors, customer support platform operators, and email and SMS communication services. All service providers are contractually bound to process your data only under our instructions and to maintain appropriate security standards.

6.2 Game Software Providers

Some game studios whose products are available on amor77 may receive limited gameplay data (such as bet amounts, game round results, and session identifiers) for the purpose of game integrity verification, jackpot pool management, and technical support. These providers do not receive your full identity or financial data.

6.3 Legal and Regulatory Disclosure

We may disclose your Personal Data to government authorities, law enforcement agencies, courts, or regulatory bodies when required to do so by applicable Indonesian law, a valid court order, or in response to a legitimate legal process. We will notify you of such disclosure where legally permissible.

6.4 Business Transfers

In the event that amor77 undergoes a merger, acquisition, restructuring, or sale of assets, your Personal Data may be transferred to the successor entity. We will notify you of any such change and ensure the receiving party is bound by equivalent privacy protections before any data transfer takes place.

7. Cookies and Tracking Technologies

amor77 uses cookies and similar tracking technologies on our website to enhance user experience, maintain session state, and gather analytics. Cookies are small text files stored on your device when you visit our platform.

7.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function correctly — managing your login session, remembering language and currency preferences (IDR), and maintaining security tokens. These cannot be disabled without impairing platform functionality.
• Analytics Cookies: Collect anonymized data about how visitors navigate the amor77 platform, which pages are most visited, and where technical errors occur. This helps us improve the user experience for Indonesian players.
• Functional Cookies: Remember your preferences such as game categories, notification settings, and display configurations to personalize your experience on return visits.
• Marketing Cookies: With your consent, track your interaction with promotional content to deliver relevant bonus offers and game recommendations based on your activity history.

7.2 Managing Cookies

You can manage or delete cookies through your browser settings at any time. Disabling cookies may affect the functionality of certain features on the amor77 platform. Essential cookies cannot be disabled as they are strictly necessary for service delivery.

8. Da ta Security and Protection

amor77 implements a comprehensive set of technical and organizational security measures to protect your Personal Data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security infrastructure includes:

• SSL/TLS Encryption: All data transmitted between your device and the amor77 platform is encrypted using 256-bit SSL/TLS technology — the same standard used by major banks and financial institutions in Indonesia and worldwide.
• Encrypted Data Storage: Sensitive Personal Data, including financial records and identity documents, is stored in encrypted form on secured servers with restricted access controls.
• Access Controls: Internal access to Personal Data is strictly limited to amor77 personnel who require it to perform their specific job functions. All staff with data access are subject to confidentiality obligations and regular security training.
• Two-Factor Authentication: We strongly recommend enabling two-factor authentication (2FA) on your amor77 Account to add an additional layer of protection beyond your password.
• Penetration Testing: Our platform undergoes regular independent security assessments and penetration testing to identify and remediate potential vulnerabilities before they can be exploited.
• Fraud Detection Systems: Automated systems continuously monitor Account activity for anomalous patterns, triggering security reviews when suspicious behavior is detected.

Despite our best efforts, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in risk to your rights and freedoms, amor77 will notify affected users without undue delay, providing details of the nature of the breach, the data affected, and the steps we are taking to address it.

9. Data Retention

amor77 retains your Personal Data only for as long as is necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The general retention periods applicable to each data category are summarized in the table in Section 4 above.

Financial transaction records — including all deposits and withdrawals processed through Indonesian banking channels — are retained for a minimum of seven (7) years following the last transaction, consistent with standard financial recordkeeping obligations. Identity verification documents submitted during KYC are retained for five (5) years following Account closure.

When your Personal Data is no longer required for any lawful purpose, we will securely delete or anonymize it. Anonymized data, which cannot be linked back to any individual, may be retained indefinitely for statistical and platform improvement purposes.

10. Your Rights as a Data Subject

As an individual whose Personal Data is processed by amor77, you have the following rights with respect to your information:

• Right of Access: You may request a copy of the Personal Data we hold about you, including a description of the categories of data, the purposes for which it is processed, and the third parties with whom it has been shared.
• Right to Rectification: If any of your Personal Data is inaccurate or incomplete, you may request that we correct or update it. You may also update basic Account information (such as your contact email or phone number) directly through your Account settings.
• Right to Erasure: In certain circumstances, you may request the deletion of your Personal Data. We will comply where no overriding legal obligation requires us to retain the data. Note that financial transaction records must be retained for the statutory period regardless of an erasure request.
• Right to Restrict Processing: You may request that we temporarily restrict the processing of your Personal Data while a dispute over accuracy or lawfulness is being resolved.
• Right to Data Portability: You may request a copy of your Personal Data in a structured, commonly used, machine-readable format for transfer to another service provider where technically feasible.
• Right to Object to Marketing: You may withdraw consent to receive promotional communications from amor77 at any time without affecting your ability to continue using our gaming Services.

To exercise any of the above rights, please contact our Data Protection team at [email protected] (plain text — not a clickable link). We will acknowledge your request within 5 business days and endeavor to fulfill it within 30 calendar days. In complex cases, this period may be extended by a further 30 days, and we will inform you accordingly.

11. Children and Minors

The amor77 platform is strictly intended for adults aged 21 years and older. We do not knowingly collect, process, or store Personal Data from individuals under the age of 21. All users are required to confirm their age and provide valid proof of identity during the registration and KYC process.

If we become aware that Personal Data belonging to a person under the age of 21 has been submitted to our platform, we will immediately suspend the associated Account, delete the relevant Personal Data, and refund any deposited funds to the originating payment method following completion of verification. We encourage parents and guardians to monitor online activity and use parental control tools to restrict access to gambling platforms.

12. International Data Transfers

amor77 is an internationally operated platform. Your Personal Data may be stored or processed on servers located outside of Indonesia. Where such international transfers occur, we ensure that appropriate safeguards are in place — including contractual data protection clauses with service providers — to maintain a standard of data protection equivalent to that applied within Indonesia.

We do not transfer your Personal Data to jurisdictions that do not provide an adequate level of protection without first implementing appropriate contractual and technical safeguards. Our primary hosting infrastructure uses reputable cloud providers with certified security frameworks (ISO 27001 or equivalent).

13. Changes to This Privacy Policy

amor77 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will post the revised Policy on this page with an updated effective date and, where appropriate, notify registered users via email or an in-platform notification.

We encourage you to review this Privacy Policy periodically. Your continued use of the amor77 platform following the posting of any revised Policy constitutes your acceptance of the changes. If you do not agree with a revised Policy, you should discontinue use of our Services and may request Account closure by contacting customer support.

14. Governing Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of Indonesia. Any disputes arising from or in connection with this Policy that cannot be resolved through good-faith negotiation shall be subject to the exclusive jurisdiction of the competent courts of Indonesia.

amor77 acknowledges Indonesia's existing data protection regulations and is committed to upholding the privacy rights of Indonesian users in line with applicable national legal frameworks.

15. Contact and Data Protection Inquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data by amor77, please contact us through the following channels:

• Email: [email protected] (plain text only — not a clickable link)
• Live Chat: Available 24/7 through the amor77 platform
• WhatsApp: +62 812 3456 7890 (plain text only — not a clickable link)

Our Data Protection team is available to address your inquiries during business hours (WIB, UTC+7), Monday through Sunday, and will endeavor to respond to all privacy-related requests within 5 business days.